Delivery Information
At HannahLife, we aim to make your shopping experience smooth and transparent. Below is an outline of our delivery process for different product types.
1. In-Stock Items
-
All in-stock items are dispatched within 3 business days of receiving your order.
-
Orders are shipped via Australia Post.
-
Standard delivery times depend on your location, but typically range from 2–7 business days after dispatch.
2. Custom-Made Products
-
Custom orders require a production period of approximately 4 weeks.
-
Once completed, the item will be shipped via Australia Post.
-
Please allow an additional 2 weeks for delivery after dispatch.
-
You will receive a notification email with tracking details once your custom order is shipped.
3. Pre-Order Items
-
Pre-order items will be shipped within 3 business days after the advertised release date or arrival in stock.
-
Please refer to the product page for the estimated arrival date.
-
Standard delivery times apply after dispatch.
Notes
-
All delivery times are estimates and may vary due to external factors such as carrier delays or public holidays.
-
You will receive an email confirmation with tracking details once your order has been dispatched.
For any delivery-related questions, feel free to contact us at timwong2208@gmail.com.